Cash Handling & Cashier Close

Purpose

To safeguard cash and reconcile it accurately at each shift.

Scope

Applies to all cash handlers in Front Office, outlets and the cash office.

Responsibility

Cashiers handle cash; Supervisors verify; Accounts audits.

Detailed procedure

1. Count and sign for the opening float at the start of the shift.
2. Record every receipt and payment immediately with proper vouchers.
3. Keep cash secure and never leave a till unattended.
4. Count the cash at close and compare with the system total.
5. Report any variance to the supervisor and record the reason.
6. Hand cash to the supervisor or Accounts in a sealed envelope with a joint signature.

Standards and guidelines

• No personal items are kept at the till.
• Variances are reported the same shift.
• Deposits are made on the next banking day.

Required records and documentation

• Float register
• Cash collection report
• Variance report

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