Fire & Emergency Response

Purpose

To protect life and property in a fire or similar emergency.

Scope

Applies to all staff, guests and contractors at the property.

Responsibility

General Manager is the incident lead; fire wardens guide; all staff follow the approved plan.

Detailed procedure

1. On hearing the alarm or seeing a fire, activate the nearest alarm and call the emergency number.
2. Follow the property’s approved emergency plan and use extinguishers only if trained and safe.
3. Guide guests via the nearest safe exit and do not use lifts.
4. Wardens check their zones and close doors on the way out.
5. Gather at the assembly point and conduct a headcount.
6. Allow re-entry only when the emergency services declare it safe.

Standards and guidelines

• Escape routes are kept clear at all times.
• Fire drills are held at least twice a year.
• Equipment is inspected as per local requirements.

Required records and documentation

• Fire drill record
• Equipment inspection log
• Incident report

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