Public Area Cleaning

Purpose

To keep all public areas clean, safe and welcoming throughout the day.

Scope

Covers lobby, corridors, lifts, public washrooms, stairs and entrances.

Responsibility

Public Area Supervisor assigns zones; Attendants clean; Executive Housekeeper audits.

Detailed procedure

1. Allocate each area to an attendant with a cleaning schedule for the shift.
2. Place wet-floor signs before mopping and use the correct chemicals as per the dilution chart.
3. Clean, polish and sanitise high-touch points such as door handles, lift buttons and railings.
4. Check public washrooms every 30 minutes and replenish supplies.
5. Remove litter, empty bins and report spills or damage immediately.
6. Complete deep-cleaning tasks on the weekly roster and sign the task sheet.

Standards and guidelines

• Public washrooms are checked at least every half hour.
• Wet floors are always marked with warning signs.
• Chemicals are stored and labelled correctly.

Required records and documentation

• Public area cleaning checklist
• Washroom check log
• Deep-clean roster

Related images

Document control