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Stores & Procurement · SP-SOP-003

Store Receiving

Verify quantities, quality, temperatures where applicable and invoices.

ReferenceSP-SOP-003
DepartmentStores & Procurement
Version1.0
Review cycleAnnually
Store Receiving illustration

Purpose

To make sure only correct and good quality goods are received and paid for.

Scope

Applies to all deliveries at the receiving bay.

Responsibility

Store Keeper receives; Chef or HOD checks quality; Accounts matches invoices.

Detailed procedure

  1. Check the delivery against the purchase order and the supplier’s delivery note.
  2. Inspect quality, expiry dates, packaging and, for chilled goods, temperature.
  3. Count or weigh goods in the supplier’s presence.
  4. Reject items that do not meet standards and record the reason.
  5. Sign the delivery note and issue a goods received note.
  6. Store goods immediately in the correct area and update the stock records.

Standards and guidelines

  • Chilled and frozen goods are stored within 15 minutes.
  • Deliveries without purchase orders are not accepted.
  • Invoices are sent to Accounts within one day.

Required records and documentation

  • Goods received note
  • Rejection note
  • Delivery temperature log

Related images

Store Receiving key visual
Store Receiving: service focus
Store Receiving supporting visual
Supporting reference for store receiving

Document control

ReferenceSP-SOP-003Version1.0
DepartmentStores & ProcurementReview cycleAnnually
Effective date Next review 
Prepared by Approved by 

Related SOPs

This SOP is a template for operational planning and training. Adapt it to your property, local law and approved emergency plans.