Purpose
To ensure outside vendors deliver on time and follow the hotel’s rules.
Scope
Covers all outside suppliers working at the property.
Responsibility
Event Manager coordinates; Security controls entry; Accounts pays.
Detailed procedure
- Use approved vendors and agree the scope and price in writing.
- Share the venue rules and the timelines.
- Check vendor passes and insurance as required.
- Supervise the delivery, setup and removal.
- Record any damage or delay.
- Approve vendor payments after the event.
Standards and guidelines
- Vendors follow the hotel’s safety rules.
- Delays are reported to the client at once.
- Payments follow the signed agreement.
Required records and documentation
- Vendor list
- Vendor agreement
- Delivery log
Related images
Document control
| Reference | EV-SOP-006 | Version | 1.0 |
|---|---|---|---|
| Department | Events & Banquets | Review cycle | Annually |
| Effective date | Next review | ||
| Prepared by | Approved by |
Related SOPs
Events & Banquets · EV-SOP-007
Post-Event Review & Settlement
Close events with accurate billing and learning.
Read SOP guideEvents & Banquets · EV-SOP-001
Event Enquiry & Booking
Capture enquiries and convert them to confirmed bookings.
Read SOP guideEvents & Banquets · EV-SOP-002
Proposal, Quotation & Contract
Prepare clear quotations and agreements with the client.
Read SOP guideThis SOP is a template for operational planning and training. Adapt it to your property, local law and approved emergency plans.