Incident Reporting

Purpose

To record incidents accurately so they can be investigated and prevented.

Scope

Covers accidents, injuries, security issues, damage and near misses.

Responsibility

Any employee reports; Duty Manager records; Safety Officer investigates.

Detailed procedure

1. Make the area safe and call for medical or emergency help if needed.
2. Notify the Duty Manager immediately.
3. Record the facts, date, time, place and persons involved.
4. Collect witness statements and photographs where appropriate.
5. Investigate the cause and decide corrective actions.
6. Track the actions to closure and review trends monthly.

Standards and guidelines

• Incidents are reported within one hour.
• Reports are factual and free of blame.
• Corrective actions have owners and dates.

Required records and documentation

• Incident report form
• Witness statements
• Corrective action tracker

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