Purpose
To check every room in the same way and record the results.
Scope
Used by Floor Supervisors for all rooms.
Responsibility
Floor Supervisor completes; Executive Housekeeper reviews.
Detailed procedure
- Add the date, room number, inspector and attendant name.
- List the areas: entrance, bedroom, bathroom, wardrobe and balcony.
- List the checks under each area with Pass, Fail and Remarks columns.
- Add a line for maintenance defects and the action taken.
- Add the final status and the supervisor’s signature.
- Add a score for the quality trend.
Standards and guidelines
- All items are marked, none left blank.
- Failed items are re-inspected before release.
- Checklists are kept for the audit period.
Required records and documentation
- Inspection sheets
- Defect list
- Monthly score summary
Related images
Document control
| Reference | ST-SOP-002 | Version | 1.0 |
|---|---|---|---|
| Department | Hotel Stationery & Formats | Review cycle | Annually |
| Effective date | Next review | ||
| Prepared by | Approved by |
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Read SOP guideThis SOP is a template for operational planning and training. Adapt it to your property, local law and approved emergency plans.