Purpose
To keep departments aligned and make sure agreed actions are completed.
Scope
Applies to the daily and weekly Head of Department meetings.
Responsibility
General Manager chairs; HODs report; Secretary records the actions.
Detailed procedure
- Circulate the agenda and prior minutes before the meeting.
- Start on time and review the previous actions.
- Each HOD gives a short update on performance and issues.
- Agree decisions, owners and deadlines for each action.
- Record the minutes and update the action tracker.
- Share the minutes within 24 hours and follow up on due dates.
Standards and guidelines
- Meetings are limited to the agreed time.
- Every action has one owner.
- Overdue actions are escalated.
Required records and documentation
- Agenda
- Minutes
- Action tracker
Related images
Document control
| Reference | MG-SOP-002 | Version | 1.0 |
|---|---|---|---|
| Department | Management & HOD | Review cycle | Annually |
| Effective date | Next review | ||
| Prepared by | Approved by |
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Read SOP guideThis SOP is a template for operational planning and training. Adapt it to your property, local law and approved emergency plans.