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Hotel Stationery & Formats · ST-SOP-008

Maintenance Request Form Format

A layout for reporting repairs to Engineering.

ReferenceST-SOP-008
DepartmentHotel Stationery & Formats
Version1.0
Review cycleAnnually
Maintenance Request Form Format illustration

Purpose

To report defects in a clear format and track their repair.

Scope

Used by all departments.

Responsibility

Requester reports; Engineering completes; HOD verifies.

Detailed procedure

  1. Add the request number, date, time and location.
  2. Add the description of the problem and the urgency.
  3. Add the name of the person reporting and the department.
  4. Add the engineer’s name, action taken and the completion time.
  5. Add the materials used and the cost, if any.
  6. Add the verification signature of the requester.

Standards and guidelines

  • Urgent faults are marked and attended first.
  • Completed jobs are verified.
  • Repeated faults are reviewed monthly.

Required records and documentation

  • Request book
  • Job completion record
  • Monthly defect report

Related images

Maintenance Request Form Format key visual
Maintenance Request Form Format: service focus
Maintenance Request Form Format supporting visual
Supporting reference for maintenance request form format

Document control

ReferenceST-SOP-008Version1.0
DepartmentHotel Stationery & FormatsReview cycleAnnually
Effective date Next review 
Prepared by Approved by 

Related SOPs

This SOP is a template for operational planning and training. Adapt it to your property, local law and approved emergency plans.