Purpose
To record lost property with a clear chain of custody.
Scope
Used by Housekeeping, Front Office and Security.
Responsibility
Controller keeps the register; Security witnesses valuables.
Detailed procedure
- Add the serial number, date and time found.
- Add the description of the item and the place found.
- Add the finder’s name and department.
- Add the storage location and a tag number.
- Add the claimant’s name, identity and signature on return.
- Add the disposal date and approval for unclaimed items.
Standards and guidelines
- Entries are made in ink, with no overwriting.
- Valuables are logged with a witness.
- The register is reviewed monthly.
Required records and documentation
- Register
- Return receipt
- Disposal approval
Related images
Document control
| Reference | ST-SOP-007 | Version | 1.0 |
|---|---|---|---|
| Department | Hotel Stationery & Formats | Review cycle | Annually |
| Effective date | Next review | ||
| Prepared by | Approved by |
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Read SOP guideThis SOP is a template for operational planning and training. Adapt it to your property, local law and approved emergency plans.