Purpose
To give every department the same, complete instructions for an event.
Scope
Used for all banquet and event bookings.
Responsibility
Sales prepares; Banquet Manager confirms; departments sign.
Detailed procedure
- Add the event name, date, hall, timing and guest count.
- Add the client and contact details and the payment terms.
- Add the menu, beverage and service requirements.
- Add the layout, decor, AV and special instructions.
- Add the room block, transport and other services.
- Add the signatures of the client and the departments.
Standards and guidelines
- The order is issued at least three days before the event.
- Changes are shown with date and initials.
- The final copy is signed by all.
Required records and documentation
- Event order
- Revision record
- Event file
Related images
Document control
| Reference | ST-SOP-006 | Version | 1.0 |
|---|---|---|---|
| Department | Hotel Stationery & Formats | Review cycle | Annually |
| Effective date | Next review | ||
| Prepared by | Approved by |
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Read SOP guideThis SOP is a template for operational planning and training. Adapt it to your property, local law and approved emergency plans.