Purpose
To deliver weddings smoothly and exactly as promised.
Scope
Covers rituals, decor, catering, rooms, transport and entertainment.
Responsibility
Wedding Planner leads; Banquet, Kitchen, Front Office and Housekeeping support.
Detailed procedure
- Meet the family and record the requirements and rituals.
- Prepare the master timeline for each function.
- Assign owners for decor, food, rooms, transport and entertainment.
- Hold the final briefing with all departments two days before.
- Run the event with one coordinator for the family.
- Hold a review meeting and collect feedback.
Standards and guidelines
- A single point of contact is given to the family.
- Timelines are shared with all teams.
- Safety rules are followed for decor and fire.
Required records and documentation
- Master timeline
- Function sheets
- Feedback form
Related images
Document control
| Reference | EV-SOP-003 | Version | 1.0 |
|---|---|---|---|
| Department | Events & Banquets | Review cycle | Annually |
| Effective date | Next review | ||
| Prepared by | Approved by |
Related SOPs
Events & Banquets · EV-SOP-004
Decor & Venue Setup
Set up halls and decor safely and on time.
Read SOP guide
Events & Banquets · EV-SOP-005
Audio-Visual & Technical Support
Provide and test AV equipment and technical staff for events.
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Events & Banquets · EV-SOP-006
Event Vendor Coordination
Manage decorators, caterers, musicians and other event suppliers.
Read SOP guideThis SOP is a template for operational planning and training. Adapt it to your property, local law and approved emergency plans.