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Events & Banquets · EV-SOP-002

Proposal, Quotation & Contract

Prepare clear quotations and agreements with the client.

ReferenceEV-SOP-002
DepartmentEvents & Banquets
Version1.0
Review cycleAnnually
Proposal, Quotation & Contract illustration

Purpose

To provide accurate quotations and contracts that avoid misunderstandings.

Scope

Applies to all event quotations and contracts.

Responsibility

Sales Executive prepares; Sales Manager checks; General Manager signs.

Detailed procedure

  1. Prepare the quotation from the approved rate card.
  2. List the inclusions, exclusions and payment schedule.
  3. State the cancellation and damage terms clearly.
  4. Obtain internal approval before sending.
  5. Sign the contract with the client and collect the advance.
  6. File the contract and share the key terms with operations.

Standards and guidelines

  • Quotations are valid for a stated period.
  • Changes are agreed in writing.
  • Contracts are signed before the event.

Required records and documentation

  • Quotation
  • Signed contract
  • Payment schedule

Related images

Proposal, Quotation & Contract key visual
Proposal, Quotation & Contract: service focus
Proposal, Quotation & Contract supporting visual
Supporting reference for proposal, quotation & contract

Document control

ReferenceEV-SOP-002Version1.0
DepartmentEvents & BanquetsReview cycleAnnually
Effective date Next review 
Prepared by Approved by 

Related SOPs

This SOP is a template for operational planning and training. Adapt it to your property, local law and approved emergency plans.